This Privacy Policy explains how Private Vault (“we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you use our website, mobile-friendly pages, vault protection flows, and related services (collectively, the “Services”).
Last updated: May 19, 2026
We respect your privacy and are committed to handling personal information responsibly. This policy applies to information collected through the Services, whether you access them directly or via a referral link. By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree, please discontinue use of the Services.
This policy does not apply to third-party websites, apps, app stores, or services that may be linked from our pages (including download partners or advertisers). Those parties operate under their own privacy practices. We encourage you to review their policies before providing information to them.
If you contact us (for example, by email through our Contact Us page), we may collect your name, email address, message content, and any other details you choose to share. We use this information only to respond to your inquiry and maintain records as needed for support and legal compliance.
When you visit or interact with the Services, we and our analytics partners may automatically collect certain technical and usage information, such as:
We do not require you to create an account to browse vault protection content or view simulated scan results on the home or detail pages. We do not intentionally collect the contents of your personal photos, videos, contacts, messages, or documents from your device through the Services merely because you view our pages.
We use the information described above to:
We do not use your information to remotely access, copy, or encrypt files on your device without your separate consent through a dedicated application you install. Visual metrics such as detected file counts, “VISIBLE” labels, or “protection enabled” states are presented for informational purposes within the Services.
Where required by law, we process personal information on one or more of the following bases: your consent; performance of a contract or steps at your request before entering a contract; our legitimate interests in operating and improving the Services (balanced against your rights); and compliance with legal obligations. You may withdraw consent where processing is consent-based, without affecting the lawfulness of processing before withdrawal.
We and third-party providers may use cookies, localStorage, sessionStorage, pixels, and similar technologies to remember preferences, distinguish unique visitors, and understand how the Services are used. For example, we may store a flag in localStorage to record that a one-time engagement event (such as click_or_scroll) has already been reported, or use sessionStorage to count visits within a browsing session for site_visit_start and site_visit_end events.
We may use Google Analytics or comparable tools to collect aggregated statistics. You can learn about Google’s practices at Google Privacy Policy and opt out via browser add-ons or device settings where available.
Most browsers allow you to block or delete cookies and site data. Blocking storage may affect certain measurement features but generally will not prevent you from reading static educational content.
We may share information with:
We do not sell personal information for money in the conventional sense. Where “sale” or “sharing” is defined broadly under state privacy laws, we provide rights as described below.
We may process and store information in the United States and other countries where we or our providers operate. Those countries may have data-protection laws that differ from your home jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards as required by applicable law.
We retain personal information only as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Analytics data is typically retained in aggregated form for a limited period defined by our analytics provider or internal policies. Support emails are retained as needed to resolve your request and for a reasonable archive period.
We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security. Content you choose to hide using third-party vault apps is governed by those apps’ security practices, not solely by this website.
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take steps to delete it.
Depending on where you live, you may have the right to access, correct, delete, or port your personal information; object to or restrict certain processing; and withdraw consent. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing. EEA/UK residents may lodge a complaint with a supervisory authority.
To exercise your rights, email privacy@privatevault.app or use our Contact Us page. We may verify your request before responding.
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page. Continued use of the Services after changes become effective constitutes acceptance of the updated policy, to the extent permitted by law.
For privacy questions or requests, contact:
Private Vault — Privacy
Email: privacy@privatevault.app
Contact Us page